A multi-year strategy to expand service delivery, deepen client engagement, and drive predictable year-over-year revenue.

Client Problem

Gallaudet University’s Clerc Center had unmatched expertise in deaf education — but no scalable business model to expand its impact nationwide. Districts and states need high-quality support for deaf and hard-of-hearing students, yet no existing consultant or service provider could match the depth, breadth, or credibility of the Clerc Center.

The challenge: Develop a national, revenue-generating service model that enhances instructional quality for deaf and hard-of-hearing students and achieves financial sustainability, generating net positive revenue within one year.

Solution

Good Rebellion developed a full five-year business plan positioning the School and State Partnership (SSP) as the nation’s premier provider of deaf education support.

We designed a model that scales Clerc’s mission through

Scalable Revenue Model

A comprehensive “Year of Learning” service package with six core offerings — workshops, assessment, coaching, mentoring, advising, and immersion
A pricing structure designed for net positive revenue in Year 1
A multi-year client pathway built for strong retention

National Growth Strategy

Target market segments: districts (primary), schools for the deaf, higher ed, and state systems
A staffing plan combining Clerc experts with contract Subject Matter Experts (SMEs) to scale nationally
Brand positioning to establish Clerc SSP as the national thought leader in deaf education

Clear Roadmap

Annual milestones for client recruitment, SME training, brand visibility, and service expansion
Expansion into credentials, search services, immersive PD, and national institutes

Big Picture

What made it work

Leveraging Clerc’s credibility as the trusted authority in deaf education
Packaging services into scalable offerings that districts can adopt quickly
A pricing + staffing model designed to support national demand
A phased rollout plan that builds momentum year over year

IMpact

A fully implementable, scalable, and revenue-positive national enterprise that advances Clerc’s mission — positioning SSP as the standard-setter for deaf education services and improving outcomes for deaf and hard-of-hearing students across the country.

By the numbers

1 year to profitability

with positive revenue projected in Year 1

$1.32M net revenue

projected by Year 5

58.3% margin

by Year 5 through scalable operations

Client expansion

from 6 to 25 projected by 2029

Gallaudet: Building a Sustainable Business Growth Model